A Knowledge Management offering to optimize your customer service and IT support operations.
RightAnswers delivers a cloud-based and/or on-premise enterprise knowledge management platform to optimize customer service and IT support operations. The company’s flagship software – RightAnswers Unified Knowledge Platform – provides a support knowledge platform to help organizations improve customer service and IT support, reduce costs and deliver a consistent, multi-channel experience. RightAnswers solutions are utilized by hundreds of clients and millions of users across the globe, including commercial enterprises, higher education institutions and government agencies. For more information, visit http://www.rightanswers.com, our LinkedIn page http://www.linkedin.com/company/rightanswers our blog at http://rightanswers.wordpress.com, our YouTube channel http://www.youtube.com/user/RightAnswersInc and follow us at http://www.twitter.com/rightanswers.
Keywords: knowledge management, self service, cloud, customer service, IT support